Refund Policy

At LOVE, your satisfaction is our priority. We accept returns on regular-priced items under the following conditions:

Return Conditions:

- Items must be unworn, unwashed, and in their original condition, with all tags attached.

- They must be returned in their original packaging.

- A proof of purchase (receipt or invoice) is required.

- Returns must be made within 14 days of receiving your order.

Please contact us through our website contact form before returning any item. Our team will guide you through the return process.

Non-refundable items:

- Items on sale or promotion

- Items that are worn, damaged, or incomplete not due to our error

- Returns made after 14 days

Refunds:

Once your return is received and inspected, you will receive an email confirming the approval or denial of your refund.

If approved, a refund will be issued to your original payment method within 7 business days.

Late or missing refunds:

- Check your bank account

- Contact your credit card company and your bank—processing times may vary

Exchanges:

We currently do not offer exchanges for items purchased online.

Return shipping costs:

Customers are responsible for return shipping, including any customs duties, VAT, or additional fees.